Privacy Policy

The Haus of Gia (ABN 86 676 958 133) is committed to responsible privacy practice and to complying with privacy principles contained in the Privacy Act 1988 regarding how information is collected, held and used and disclosed. Where applicable, we will handle personal information relying on the related bodies corporate exemption and the employee exemption in the Privacy Act and any other applicable exemptions in the Privacy Act or other legislation.

Our privacy policy sets out our policies on the management of personal information including how we collect personal information, the purposes for which we use this information and to whom the information is disclosed.

We may change our Privacy Policy at our discretion from time to time.

What is personal information?

In our Privacy Policy, personal information has the same meaning as set out in the Privacy Act. In summary it is information or an opinion about an individual who is reasonably capable of being identified from that information or opinion. It does not include information which has been de-identified.

What kind of personal information do we collect and hold?

We collect a range of personal information, which may include:

• name

• email address

• driver licence

• occupation

• signature 

• telephone number

• home and / or business addresses

• health history

• family history

• date of birth

• bank account and credit card (if a payment is being made or received)

• photographs

We do not generally require a person to disclose sensitive information (eg details of race, religious beliefs, sexual orientation) to us. If you do provide sensitive information to us, you consent to us collecting that information and using and disclosing that information for the purpose for which you disclosed it to us and as permitted by the Privacy Act and other relevant laws. In addition to the above the we may collect personal information as otherwise permitted or required by law.

Why do we collect and hold personal information?

Usually, the purpose we are collecting personal information, and the reason it is being collected, will be apparent from the relevant form or context. 

If we are collecting personal information on a form because it is authorised or required by a law that law will be noted on the relevant form. In other contexts, we will tell you if it is being collected under a law if it is reasonable for us to do so in the circumstances. 

How do we collect and hold personal information?

We collect personal information in several ways. The most common ways are:

• directly from you when you provide it to us

• via our website or when you deal with us online (or via our social media pages)

• via our market research agencies

• when you enter any competition or promotion

• from third parties or publicly available sources

We usually collect personal information about an individual from that individual directly, but there will be situations where it is appropriate for us to collect it from third parties.

We treat personal information as confidential and take steps to hold it securely. However, except to the extent liability cannot be excluded due to the operation of statute, we exclude all liability (including for negligence) for the consequences of any unauthorised access to, disclosure of, misuse of or loss or corruption of your personal information. Nothing in this Privacy Policy restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010.

There will be lawful reasons why we may disclose personal information without notice or authorisation, such as for the purpose of legal proceedings. We may use or disclose your personal information for the purposes for which we collected it (and related purposes which would be reasonably expected by you), for other purposes to which you have consented and as otherwise authorised or required by law.

In general, we collect, use and disclose your personal information so that we can do business together and for the purposes connected with our business.

If you post information to certain public parts of our website or to our social media pages, you acknowledge that such information may be available to be viewed by the public and used by us.

We will not sell your personal information to any other organisation or for that organisation’s unrelated independent use. If you agree to receive marketing materials from us, we may share anonymised (or hashed) data with social media advertising partners so that they can create custom audiences and deliver advertisements on our behalf to their members.

Do you disclose personal information overseas?

We do not generally disclose personal information outside Australia, however, it may be stored or used by us on servers located overseas without disclosure to third parties and with appropriate security measures in place, so that we can perform our statutory and other functions or provide you with goods or services. 

How can I access, correct or amend my personal information?

We endeavour to maintain your personal information as accurately as reasonably possible.

Please contact us as provided below for details about how to access or correct personal information that we may hold about you. There will be situations where we may lawfully decline to provide access or to make the requested corrections. There may also be charges for providing access or making corrections, although there is no charge to apply. Charges will be reasonable and may vary from time to time. 

Link, cookies and use of website

Our website may contain links to other sites. This Privacy Policy applies to our website and not any linked sites. We encourage you to read the privacy policies of each website that collects your personal information.

We use web tracking and storage technology tools such as web beacons, ‘cookies’, ‘pixel tags’, and java code on our website and in emails you have agreed to receive from us to collect or receive information regarding your activities on the site (IP address, pages visited, time of day). The use of this technology is an industry standard and helps monito the effectiveness of the website and how it is used.

What happens if I don’t provide my personal information?

Generally, you have no obligation to provide any personal information. However, if you choose to withhold there may be consequence such as us not being able to provide you with a service or product.

Queries, comments and complaints

If you have any questions, concerns or complaints about our collection, use or disclosure of personal information or if you believe that we have not complied with this Privacy Policy or the Privacy Act please contact us. We will take any privacy complaint seriously and any complaint will be assessed with the aim of resolving any issue in a timely manner. We request that you cooperate with us during this process.

How to contact us

Haus of Gia

Email: admin@hausofgia.com